Retail Manager - St. Albans

Hospitality & Retail Recruitment; St Albans; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable recruitment agency is seeking a Retail Manager for a charming Tea Shop in St. Albans. The ideal candidate will lead a dedicated team and welcome customers to create unique experiences with over 40 tea blends. This position requires strong customer service and sales skills, along with the ability to maintain a positive working environment. Join a passionate team in nurturing a love for tea and enhancing customer satisfaction in the retail space.

Qualifications

• Proven ability to welcome and guide customers based on their interests.
• Experience in managing a retail environment and leading a team.

Responsibilities

• Welcomes customers by determining their tea interests and needs.
• Sells tea and merchandise on display.
• Prepares tea or coffee and other treats.
• Generates revenues by attracting new customers.
• Maintains safe and healthy work environment.

Skills

Customer service skills

Team leadership

Sales skills

Knowledge of tea

Job description

Retail Manager - St. Albans

We are looking for a Retail Manager to work in a lovely, friendly Tea Shop who promotes Tea. This beautiful Tea House pays homage to the world of loose leaf tea and celebrates the whole ritual surrounding it.

As Retail Manager you will have over 40 blends to offer and find the perfect blend to relax and enjoy in comfortable surroundings.

Responsibilities

• Welcomes customers by determining their tea interests and needs.
• Sells tea and merchandise on display.
• Prepares tea or coffee and other treats.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Manage, lead and motivate the team.

If you are looking to join a friendly, passionate team with a growing company then apply today.