Retail Manager - M&S

Compass Group; Bradford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading catering company is seeking a dedicated Retail Manager in Bradford, UK. You will oversee daily operations, ensure exceptional customer service, and manage teams effectively. The role requires strong financial acumen and at least two years of management experience in a similar sector. This is a full-time position with variable shifts and opportunities for career progression.

Benefits

Competitive pay

Learning and development opportunities

Recognition and rewards for employees

Qualifications

• Minimum of two years of management experience in a similar sector.
• Experience managing teams in a similar role.

Responsibilities

• Supervise teams to ensure impeccable food and customer service.
• Oversee efficiency of all in-unit operations.
• Communicate regularly with line manager to monitor KPIs.
• Represent the company and maintain brand image.
• Identify opportunities for new service concepts to drive sales.
• Liaise between customers and internal teams.
• Support and train teams for excellence.
• Implement and review Health & Safety standards.

Skills

Passion for great-tasting food

Exceptional customer service

Financial acumen

Excellent communication skills

Organizational skills

Ability to manage teams

Ambitious and motivated

Job description

Overview

We're currently recruiting a dedicated Retail Manager to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week.

As a Retail Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Responsibilities

• Supervising teams to ensure we continue to deliver impeccable food and customer service
• Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Identifying opportunities for new service concepts to drive sales
• Liaising between customers and our internal teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Retail Manager will

• Be passionate about great-tasting food and exceptional customer service
• Have a minimum of two years of management experience within a similiar sector or industry
• Have experience managing teams in a similar role
• Demonstrate brilliant financial acumen
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

About Compass and the role

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1610/91372001/52768742/WJ #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!