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A retail shop in East London is seeking an experienced Retail Manager to lead store operations. You will be responsible for managing daily activities, motivating a dynamic team, and ensuring exceptional customer service. The ideal candidate has proven management experience in retail, strong leadership skills, and a passion for sales. This full-time position offers a yearly salary between £33,000 and £43,000, along with benefits such as sick pay and store discount.
Job description:. Job Summary. We are seeking an experienced and dynamic Retail Manager to lead our store operations. The successful candidate will be responsible for overseeing daily activities, managing staff, and ensuring exceptional customer service. This role requires strong leadership, organisational skills, and a passion for retail management. Multilingual or bilingual abilities are highly desirable to facilitate effective communication with diverse customer bases and team members. The Retail Manager will play a pivotal role in driving sales, maintaining visual merchandising standards, and fostering a positive shopping environment.
Duties. Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service. Supervise daily store operations, including opening and closing procedures. Manage staff scheduling, training, and performance evaluations. Oversee merchandising activities to ensure attractive product displays aligned with brand standards. Monitor stock levels, coordinate inventory management, and place orders as necessary. Implement sales strategies and promotional campaigns to maximise revenue. Maintain excellent communication with staff and customers, demonstrating professional phone etiquette and organisational skills. Analyse sales data to identify trends and opportunities for growth. Ensure compliance with health and safety regulations and company policies. Handle customer complaints effectively to resolve issues promptly.
Requirements. Proven management experience within the retail sector, including supervising teams and overseeing store operations. Strong leadership qualities with the ability to inspire and manage diverse teams. Excellent communication skills, both verbal and written; multilingual or bilingual abilities are advantageous. Demonstrable organisational skills with the ability to prioritise tasks efficiently. Experience in sales management, merchandising, and administrative duties within a retail environment. Proficiency in time management to meet deadlines in a fast-paced setting. Strong interpersonal skills with professional phone etiquette. Ability to adapt quickly to changing priorities and maintain a positive attitude under pressure. Previous experience in retail management or related roles is essential.
Job Types: Full-time, Permanent. Benefits: Sick pay. Store discount. UK visa sponsorship. Work Location: In person.
About Grocery Hut & bazar Ltd:
We are a retail shop based in East London, specializing in authentic Asian products. Our store offers a wide range of high-quality items, including rice, fresh vegetables, spices, and other essential ingredients.