Retail Manager

Cathedral Appointments Ltd; Exminster; On-site; GBP 27,000 - 32,000; Full time

Job summary

A respected national organisation in the UK is seeking a results-driven Retail Manager to oversee store operations and lead a passionate team. The role involves achieving financial targets, ensuring exceptional customer experiences, and managing staff development. Ideal candidates will have proven retail management experience and strong leadership skills. This position offers a competitive salary and a supportive working environment.

Benefits

Competitive salary with scope for development and progression

Supportive and inclusive working environment

Opportunities for professional growth

Flexible working arrangements

Qualifications

• Proven experience managing a successful retail store and meeting commercial targets.
• Strong leadership and people management skills, with the ability to motivate teams.
• Excellent communication, organisational, and problem-solving abilities.
• Sound understanding of retail operations, including merchandising, stock control, and customer service excellence.

Responsibilities

• Lead the retail team to achieve financial targets and key performance indicators.
• Ensure the store delivers an exceptional customer experience through effective merchandising and presentation.
• Manage stock levels, cash handling, and operational compliance to company standards.
• Recruit, train, and motivate staff and volunteers to uphold organisational values.

Skills

Leadership

People management

Communication

Problem-solving

Customer service excellence

Job description

£27,123 DOE | Onsite | Exeter

A respected national organisation dedicated to making a positive difference in people’s lives and the environment is seeking an experienced Retail Manager to lead one of its most popular retail outlets. This is an exciting opportunity to join a passionate and purpose-driven team delivering outstanding visitor and customer experiences.

The Role

The Retail Manager will oversee all aspects of store operations, driving commercial performance and delivering exceptional customer service. The role requires a balance of strategic leadership and hands‑on management, ensuring that retail performance aligns with the organisation’s wider goals.

Key Responsibilities of the Retail Manager

• Lead the retail team to achieve financial targets and key performance indicators.
• Ensure the store delivers an exceptional customer experience through effective merchandising and presentation.
• Manage stock levels, cash handling, and operational compliance to company standards.
• Recruit, train, and motivate staff and volunteers to perform at their best and uphold organisational values.

Requirements of the Retail Manager

• Proven experience managing a successful retail store and meeting commercial targets.
• Strong leadership and people management skills, with the ability to motivate teams.
• Excellent communication, organisational, and problem-solving abilities.
• Sound understanding of retail operations, including merchandising, stock control, and customer service excellence.

Your benefits include

• Competitive salary with scope for development and progression.
• A supportive and inclusive working environment with a strong sense of purpose.
• Opportunities for professional growth within a values-driven organisation.
• Flexible working arrangements, including some weekends and occasional travel.

If you’re a results-driven retail professional who thrives on leading teams and delivering outstanding customer experiences, this could be the perfect next step for you. Apply today to find out more about this rewarding opportunity.

Note on Sponsorship

We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship either now or in the future.

Recruitment Consultant: Georgia Parkhouse

Ref: 11046