Retail Key Holder

St Peter's Hospice; Bristol; On-site; GBP 20,000 - 24,000; Full time

Job summary

St Peter's Hospice in Bristol seeks a Retail Key Holder for Abbey Wood Superstore to open/close the store, support management, and help maximise sales while ensuring safe, compliant operations. You will engage with donors and shoppers, maintain shop presentation, and contribute to a caring charity environment.

Training is provided, with supportive managers and team. A genuine interest in home wares, furniture, second-hand items and charity retail is valued.

Qualifications

• Excellent communication and organisational skills.
• Strong numeracy skills.
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets.
• Previous retail experience would be useful but not essential.

Responsibilities

• In the absence of any other management to open and close the store and to be responsible for ensuring that the store trades safely and legally
• To assist the management team in achieving profit targets by reducing costs and maximising sales
• To operate as part of the overall shop team, willingly carrying out any tasks necessary to ensure the success and smooth running of the shop
• To support delivering a high standard of presentation throughout, windows and shop floor
• To assist the management team in implementing any changes as required to ensure optimum sales
• To assist the management team in generating and encouraging all stock donations from the public
• Actively supporting and demonstrating our values through your role. Excellent communication and organisational skills with a proactive approach
• Able to work in a fast-paced environment
• A genuine interest in home wear, furniture, second hand and charity retail
• Ability to carry out manual handling tasks
• Open and adaptable to change and able to support others through it
• Effective verbal and written communication skills
• Strong numeracy skills
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets
• Previous retail experience would be useful but not essential

Skills

Communication

Organisational skills

Numeracy

IT literacy

Interest in charity retail

Tools

Email systems

Basic spreadsheets

Job description

We are looking for an enthusiastic individual to join the team as Retail Key Holder at our Abbey Wood Superstore. A role as a Retail Key Holder will help you to develop a wide range of skills which you can take with you throughout your career. You will receive full training and be supported by experienced, knowledgeable and friendly managers and team members. If you have a passion for second hand, recycling, upcycling and enjoy being in a role that builds strong relationships, a role in which you can feel valued in, and knowing you are contributing to the care of patients and their families, then we want to hear from you.

• In the absence of any other management to open and close the store and to be responsible for ensuring that the store trades safely and legally
• To assist the management team in achieving profit targets by reducing costs and maximising sales
• To operate as part of the overall shop team, willingly carrying out any tasks necessary to ensure the success and smooth running of the shop
• To support delivering a high standard of presentation throughout, windows and shop floor
• To assist the management team in implementing any changes as required to ensure optimum sales
• To assist the management team in generating and encouraging all stock donations from the public
• Actively supporting and demonstrating our values through your role. Excellent communication and organisational skills with a proactive approach
• Able to work in a fast-paced environment
• A genuine interest in home wear, furniture, second hand and charity retail
• Ability to carry out manual handling tasks
• Open and adaptable to change and able to support others through it
• Effective verbal and written communication skills
• Strong numeracy skills
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets
• Previous retail experience would be useful but not essential

St Peter's Hospice is a well-loved hospice that provides extensive inpatient and community services, in Bristol and the surrounding areas. Every year St Peter's Hospice makes a difference in the lives of thousands of patients and their families when it matters most. Many of our staff work directly with patients and their families in nursing, health care and medical jobs. Others raise money to support patient care through our chain of over 40 charity shops and our fundraising activities. We also have a significant number of staff working in varied office-based roles. Our aim is to provide an inclusive, safe and healthy workplace that boosts creativity and motivation. Our Inpatient Unit is a state-of-the-art centre of clinical excellence, that was built with the generous support of the people of Bristol. Beyond our Inpatient Unit, you'll find our team in homes and on the phone 24/7. More recently in response to the pandemic we have moved some services online to continue support for our patients. The Hospice is also a centre of educational excellence and we teach other healthcare professionals about how to care for people at the end of their lives, supporting the NHS and care homes provide end of life care.