Retail Hotel Manager

The People Pod; West of England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the premium student living sector is seeking an Assistant Accommodation Manager. This role involves overseeing operations in a flagship residence, focusing on delivering exceptional resident experiences, and leading the team in a dynamic, collaborative environment. The position offers competitive pay, a performance-related bonus, and excellent career progression opportunities.

Benefits

Competitive salary up to £28,000

Up to 10% performance-related bonus

Fantastic career progression

Dynamic working culture

Qualifications

• Minimum 1 year management experience in hotel or hospitality.
• Proven record in customer experience delivery.
• Strong operational and facilities management experience.

Responsibilities

• Oversee day-to-day operations ensuring high service standards.
• Lead and coach team to deliver an outstanding guest experience.
• Manage building maintenance and health & safety compliance.

Skills

Customer Engagement

Operational Management

Planning

Organisational Skills

Financial Management

Job description

Accommodation Manager - Premium Student Living

Are you an experienced leader from the hotel sector looking for an exciting new challenge? Do you pride yourself on delivering an exceptional customer experience while managing within a hotel brand ? If so, we want to hear from you!

Our high-growth client is seeking an Assistant Accommodation Manager to help oversee a flagship premium student residence . This role is ideal for hotel and Hospitality professionals looking to transition into an exciting and rewarding industry, where you'll play a key role in delivering a five-star living experience for their customers.

Your Role as an Assistant Accommodation Manager:

Help to oversee the full day-to-day operations of the residence, ensuring the highest standards of service. Lead, coach, and inspire your team to deliver an outstanding guest/resident experience . Help manage all aspects of building maintenance and facilities management to ensure a safe, compliant, and welcoming environment. Work alongside a Facilities technician to ensure full compliance with Health & Safety regulations, audits, and reports . Help to develop and maintain strong relationships with local businesses, universities, and community networks . Alongside the General Manager, plan and execute engaging resident events and experiences , fostering a strong sense of community.

What We're Looking For:

Minimum 1 year' management experience within hotel or hospitality A proven track record of delivering an customer guest or resident experience . Strong operational and facilities management experience. A natural, hands-on leader with a passion for service and customer engagement . Excellent planning, organisational, and financial management skills . A self-motivated, energetic, and solutions-focused approach.

What's in It for You?

Competitive salary up to £28,000 DOE Up to 10% performance-related bonus Fantastic career progression within a high-growth organisation A dynamic, rewarding, and collaborative working culture A chance to make a real impact in a sector that is booming and evolving

Given it's away from hotel's it has a better work / life balance regarding hours and days of the week - there are 3 shift patterns Mon-Fri: 7AM - 4PM / 9AM - 6pm / 12am-9pm and 1 in 3 weekends.

If this sounds like the perfect opportunity for you, apply today by sending your CV!

Due to a high volume of applicants, we regret that we may not be able to respond to every application.

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