Retail Guide

EE; Gloucester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Uncapped commission

Online GP access

Carer’s leave

Family leave

Discounts on EE/BT products

Job summary

EE is hiring a Retail Advisor to work in our store-within-a-store at the Gloucester Costco. You’ll proactively approach Costco members and discuss EE phone, broadband and TV packages, building relationships and closing deals in a fast-paced, commission-driven role.

With uncapped commission and an on-target earnings around £5,000 a year, you’ll enjoy extensive benefits, flexible shifts, and access to training and progression opportunities as you grow with EE.

Qualifications

• No prior retail experience required; drive to succeed and confidence to be yourself.
• Training provided to become the face of the EE brand.

Responsibilities

• Proactively approach Costco customers and start conversations about EE phone, broadband and TV packages.
• Talk exclusively to Costco members and help customers find the right EE solutions.
• Promote products, close deals, and maximise commission through strong customer relationships.

Job description

Retail Advisor £13.66 per hour + commission Location: Within Gloucester Costco Store

In retail, resilience is a superpower. If you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as an EE Retail Advisor. Your ability to build genuine relationships, think on your feet and persevere under pressure is exactly what we’re looking for in this sales-focused role.

What’s the role

You’ll be working at an EE store-within-a-store in a Costco warehouse, proactively approaching Costco customers and starting conversations about our phone, broadband and TV packages. The great thing about this role is that you’ll be talking exclusively to Costco members. These are savvy shoppers who love getting great value for money. There are some tasty cash incentives for them to sign up with us, helping you make more deals and earn more commission. It’s a win-win.

What's in it for you?

This is more than just a job. At EE, we’ll encourage your confidence, support your growth, and celebrate your success. Our brilliant benefits include:

• £13.66 per hour
• Uncapped commission, with on-target earnings of around £5,000 a year, rewarding your performance and drive
• 24/7 Online GP access for you and your immediate family – because your wellbeing matters
• Market-leading paid carer’s leave – supporting you when your loved ones need you most
• Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
• Massive discounts on EE & BT products – saving you hundreds every year
• Career development support – carve your own path with training and progression opportunities
• Season Ticket Travel Loan – making your commute more affordable
• Volunteering days – give back to your community with paid time off
• Optional Private Healthcare and Dental – extra peace of mind for you and your family.

What you can add

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

This is retail so things move fast. We’re not expecting you to work 24/7 but if you’re flexible enough to take on shifts both on weekdays and weekends, that’s a big plus.

This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.