Retail Floor Manager: Lead Team, Drive Service & Growth

BM Stores; Ely; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing retailer is seeking a Floor Manager to join the Ely store team. This role involves supporting day-to-day operations, leading and motivating staff, and ensuring high standards of service and compliance. Ideal candidates will have experience in retail or hospitality management, excellent leadership skills, and a commitment to delivering great customer experiences. Join this dynamic team and enjoy competitive salary and benefits including a career development path and employee discounts.

Benefits

Competitive salary + bonus potential

Up to 33 days' holiday

10% discount at B&M and Heron Foods

Clear career path

Exclusive colleague perks & wellbeing support

Qualifications

• Experience managing a team in retail or hospitality is essential.
• Strong leadership and communication skills needed.
• Ability to think on your feet and make confident decisions.

Responsibilities

• Deliver excellent service and maintain strong visual and operational standards.
• Support and develop your team to hit sales and performance targets.
• Ensure the store meets all legal, safety, and operational requirements.

Skills

Team management

Leadership

Communication skills

Organizational skills

Customer service

Job description

A fast-growing retailer is seeking a Floor Manager to join the Ely store team. This role involves supporting day-to-day operations, leading and motivating staff, and ensuring high standards of service and compliance. Ideal candidates will have experience in retail or hospitality management, excellent leadership skills, and a commitment to delivering great customer experiences. Join this dynamic team and enjoy competitive salary and benefits including a career development path and employee discounts.