Retail Floor Associate - Customer Experience & Growth

JDSPORTS; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount on qualifying purchases

Exclusive Colleague Bike Discount

Discounted Gym Membership

Personal development opportunities

Job summary

JD Sports Edinburgh is seeking a Store Colleague to deliver outstanding experiences on the shop floor. Welcome customers with energy, help them find products, and maintain high presentation standards.

You will handle till tasks, stock replenishment, and keep displays in-brand while working as part of a supportive team. The role offers variety, training, and progression as part of a fast-paced fashion retailer.

Qualifications

• Excellent customer service and communication skills.
• Ability to work as part of a team in a fast-paced retail environment.
• Willingness to learn, take on new tasks and grow within the business.

Responsibilities

• Welcome customers with energy and help them find products they love.
• Use in-store devices to check stock and support the full customer experience.
• Keep the shop floor clean, tidy, and replenished, with displays on-brand.
• Handle till work and day-to-day store tasks in line with safety guidelines.

Skills

Customer service

Communication

Teamwork

Flexibility

Tools

POS systems

Job description

JD Sports Edinburgh is seeking a Store Colleague to deliver outstanding experiences on the shop floor. Welcome customers with energy, help them find products, and maintain high presentation standards.

You will handle till tasks, stock replenishment, and keep displays in-brand while working as part of a supportive team. The role offers variety, training, and progression as part of a fast-paced fashion retailer.