Retail Elite Security Officer

Mitie; Basingstoke and Deane; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Basingstoke is seeking Elite security officers to deliver exceptional customer service and ensure a safe environment. Candidates must have a current SIA licence and a 5-year employment history. This position offers various shift patterns and an array of employee benefits including annual leave, pension schemes, and personal development opportunities.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to financial services and retail discounts

Progression and development opportunities

Qualifications

• You must hold a current SIA licence.
• Full 5-year checkable employment/education history is required.

Responsibilities

• Deliver industry-leading customer service.
• Create a safe environment free from crime for customers and colleagues.
• Manage anti-social behaviour and build relationships.

Skills

Customer service

Conflict management

Communication

Education

Current SIA licence

Job description

Overview

Pay rate: £14.10

Various Shifts (to be discussed at interview)

Mitie is looking for Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties

• To deliver industry leading customer service
• To create a safe environment, free from crime and the fear of crime for customer and colleagues
• To manage anti-social behaviour and build relationships with those that cause this
• Engage with members of the public by providing a welcoming presence
• Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• Support the Police and crime partnerships where required to aid with the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid