Retail & E-commerce Manager (Consumer Products EMEA)

Netflix Services UK Limited; Greater London; On-site; GBP 140,000 - 200,000; Full time

Job summary

Netflix Services UK Limited is seeking a CP Retail Manager & E‑Commerce EMEA to lead Netflix’s consumer products footprint across major e‑commerce platforms in Europe, driving online presence and strategic relationships with Amazon Europe and other partners.

You will own activation, budget management, and expansion of apparel and lifestyle lines, collaborating with Commercial, Hardlines, and Marketing teams to deliver cohesive brand experiences and sustained revenue growth.

Qualifications

• Fluent in English (mandatory).
• 10+ years of experience in the e‑commerce retail industry, ideally with Amazon Retail and a deep understanding of brand stores and campaign levers.
• Strong operational excellence – proven track record of leading execution of key campaigns on e‑commerce platforms and familiarity with the tools required.
• Data‑driven strategist – focused on performance analysis to track growth and optimise retail strategies.
• Agile and entrepreneurial – goal‑oriented, driven to succeed, and adaptable to a fast‑paced environment.
• Master collaborator – ability to navigate complex organisations and engage stakeholders to achieve the best outcome.
• Culturally aligned – deep affection for entertainment and world‑class brands.
• Bachelor’s or advanced degree preferred, or equivalent relevant experience in e‑commerce retail.

Responsibilities

• Strategic Relationship Management: Own end‑to‑end relationship with Amazon Europe and other leading platforms.
• Retail Activation: Develop and execute year‑round strategy for Netflix consumer products.
• Budget Ownership: Manage marketing budget for platform partnerships.
• Hardlines: Drive high‑impact presence with Mattel, Hasbro, LEGO.
• Fashion & Lifestyle: Expand apparel and lifestyle footprint on Amazon and Zalando.
• Selection Optimisation: Partner with platforms to optimise product selection.
• Growth & Innovation: Identify white‑space opportunities for cohesive brand experience.
• Cross‑Functional Synergy: Work with Commercial, Hardlines and Marketing teams.
• Best Practice Championing: Connect internationally to rollout best practices.

Skills

E‑commerce

Amazon Retail

Brand Stores

Campaign Execution

Data Analysis

Budget Management

Stakeholder Management

Cross‑Functional Leadership

Education

Bachelor's degree

Advanced degree preferred

Job description

The Role

As the CP Retail Manager & E‑Commerce EMEA, you will spearhead Netflix’s consumer products footprint across key e‑commerce platforms in the region. You will act as the primary architect of our online presence, owning strategic relationships and execution plans that bring our iconic stories to life on platforms such as Amazon, Zalando, and Bol.com.

Key Responsibilities

• Strategic Relationship Management: Own the end‑to‑end relationship with AmazonEurope and other leading platforms, coordinating with partnership leads, brand specialists, and category leads.
• Retail Activation: Develop and execute an all‑year‑round strategy to ensure Netflix consumer products are presented in the best possible way, including planning key retail moments, social calendars, and “always‑on” campaigns.
• Budget Ownership: Take full responsibility for managing the marketing budget dedicated to supporting the Amazon Europe, Zalando, and other platform partnerships.
• Hardlines: Drive a high‑impact presence and develop programs in close partnership with key toy partners (e.g. Mattel, Hasbro, LEGO).
• Fashion & Lifestyle: Oversee the expansion of our apparel and lifestyle footprint across the Amazon and Zalando marketplace, and other relevant platforms.
• Selection Optimisation: Partner with e‑commerce platforms and internal stakeholders to optimise product selection and enhance the overall customer experience.
• Growth & Innovation: Identify and capture white‑space opportunities to ensure a cohesive brand experience and sustained revenue growth.
• Cross‑Functional Synergy: Work closely with the Commercial Lead, Hardlines, and Marketing teams to bring complex activations to life.
• Best Practice Championing: Connect internationally with Netflix colleagues to single out best practices on e‑commerce and drive their rollout.

Qualifications

• Fluent in English (mandatory).
• 10+ years of experience in the e‑commerce retail industry, ideally with Amazon Retail and a deep understanding of brand stores and campaign levers.
• Strong operational excellence – proven track record of leading execution of key campaigns on e‑commerce platforms and familiarity with the tools required.
• Data‑driven strategist – focused on performance analysis to track growth and optimise retail strategies.
• Agile and entrepreneurial – goal‑oriented, driven to succeed, and adaptable to a fast‑paced environment.
• Master collaborator – ability to navigate complex organisations and engage stakeholders to achieve the best outcome.
• Culturally aligned – deep affection for entertainment and world‑class brands.
• Bachelor’s or advanced degree preferred, or equivalent relevant experience in e‑commerce retail.

Equal‑Opportunity Statement

We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.