Retail Development Manager

Tesco; Norwich; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Colleague discount card

Tesco discount after probation

Tesco Mobile deals

Tesco Bank insurance discounts

Eye care benefits

Health checks at Tesco Pharmacy

Discounted RAC breakdown cover

Cycle to work scheme

Save As You Earn share scheme

Pension – employer match

Life assurance

Employee wellbeing resources

Holiday package

Job summary

Booker, the UK's leading food and drink wholesaler, is seeking a Retail Development Manager to drive growth with Premier and Family Shopper retailers across Norfolk and nearby areas. You will report to the Retail Development Controller and collaborate with a regional team to deliver the Retail Plan.

The role emphasizes influencing, relationship building, and delivering store improvements while working remotely and as part of the Retail team. Competitive benefits package included.

Qualifications

• Successful career to date with a core skill set around influencing customers.
• Exceptional relationship building capability and commercial awareness.
• Ability to operate effectively in a remote field based role and adapt to change.

Responsibilities

• Managing an existing portfolio of Premier and Family Shopper retailers and advising on store offerings.
• Recruiting new business from competitor and independent retailers by promoting the leading fascia.
• Challenging underperforming stores and guiding improvements to meet obligations.
• Ensuring feedback is shared with the retail functions.
• Support a culture of inclusive behaviours and a welcoming environment.

Skills

Influencing customers

Relationship building

Commercial understanding

Change management

Pragmatic decision making

Active listening

Resilience

IT aptitude

Tools

MS Office 365

Job description

Booker • Liberator Road, Fifers Lane, NORWICH • Working hours 38 • Apply by 12-Aug-2026

As a Retail Development Manager you will report directly to the Retail Development Controller and work along side a team of RDM's to form the Regional Retail Team. Your role is crucial in delivering the companies objectives through the engagement and delivery of the Retail Plan. Working closely with your Premier and Family Shopper retailers to support and develop their businesses.

Your day to day patch will cover Postcode areas in and around Norfolk and the Lowestoft surrounding areas

What is in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

You will be responsible for

• Managing an existing portfolio of disciplined Premier and Family Shopper retailers, assisting and advising them on ways to improve and enhance their Store offer to their consumers.
• A priority on recruiting new business from competitor and independent retailers through selling the benefits of joining the leading symbol fascia in the convenience sector.
• Challenging and advising on under performing stores, how they can improve to meet their contractual obligations.
• Ensuring that feedback is shared with the retail functions.
• Supporting the creation of a culture which recognises the right behaviours, with Everyone is Welcome and makes Booker 'A Place to Get On

You will need

• Successful career to date with a core skill set around influencing customers.
• Exceptional relationship building capability.
• Commercial understanding.
• Effectiveness in a remote field based role as well as being part of the Retail team.
• Ability to challenge, develop and embed change.
• Ability to make pragmatic decisions based on information given
• A natural ability to listen and advise customers on best practice.
• Strong intellectual capability, supported by judgement.
• A positive nature, able to adapt in a changing landscape
• A high level of resilience
• Basic Microsoft office 365 and good IT skills

About us

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We're proud that Booker is a Disability Confident Committed Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupupjobs.co.uk