Retail Development Manager

networx Recruitment; Leeds; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Life Insurance

Enhanced Pension Scheme

Employee Assistance Programme

Training & Development

Employee Recognition Scheme

Online Discounts

Job summary

MFG is seeking a Customer and Retail Development Manager to drive store development and merchandising initiatives across the field. You will oversee project timelines, manage supplier quotes, and work with internal teams to execute the retail development plan.

The role involves travel and nights away from home to ensure delivery of projects to standards. Candidates should have strong project management, Excel, and stakeholder communication skills, with experience in forecourt and retail sectors.

Qualifications

• Experience of project management in retail/forecourt and retail sectors.
• Strong command of Excel and data analysis.
• Excellent communication across all audiences and levels.
• Ability to prioritise duties in a fast-paced environment.
• Experience working with third-party suppliers and contractors.

Responsibilities

• Deliver effective store layout plans and merchandising to standards.
• Lead development programmes and ensure timely delivery of refresh projects.
• Manage quotes and project costs for retail trials and updates.
• Coordinate with suppliers and field teams to hit deadlines.
• Drive sales growth and improve contract margins through planogram implementation.
• Communicate development plans to internal and external stakeholders.

Skills

Project management

Excel

IT skills

Communication

Numeracy

Independent working

Stakeholder engagement

Negotiation

Tools

MS Office Suite

Job description

· Deliver effective and consistent retail store layout plans and merchandising implementation on time and to company standards

· Deliver the retail offer right first time in the MFG new space and development programme

· Manage and ensure competitive cost-effective quotes for all refresh projects

· Project manage equipment suppliers to achieve deadlines

· Manage wholesale merchandisers to deliver projects to agreed standards

· Ensure strong communication of the Retail development programme to all internal and external partners

· Responsibility for implementation all Format projects to company standards

· Manage and ensure competitive quotes for all refreshes

· Project Manage equipment suppliers ensuring agreed deadlines are met

· Manage wholesale supplier to deliver projects on time

· Drive retail sales growth and Contract manager margin through effective planogram implementation

· Liaise with Area Managers and Contract Managers to ensure third party suppliers are implemented as per store layout

· Administrate to pro-actively communicate retail deadlines and activity in a timely manner

· Managing the above to drive improved Customer sales conversion and basket spend

· Development of the Retail proposition under direction of the Retail Development Director

· Responsible for devising and updating the retail activity plan to improve communication and execution

· Financial

Drive retail sales growth within store development and Investment site

Improving Contract Manager margin

Working with key stakeholders in the organisation

Communication and partnership with Financial FPNA team

Communication and partnership with Format and Retail Trading team

This is a field-based position however the role will involve travel. Duties will require nights away from home and the Customer and Retail Development Manager will be required to attend various management meetings and group sales meetings.

WORK CONTEXT

MFG stations, Office and field based

Close liaison and leadership of Wholesale Provider Merchandising team

Ensure working within defined DDA and MFG working practices and policies

Working with Development and Format Departments

KNOWLEDGE & SKILLS REQUIRED

· A good understanding of the MFG business model.

· Experience of working in both the forecourt and retail sectors.

· Experience of project management.

· IT skills and excel knowledge

· High self-motivation and discipline, strong work ethics and ability to prioritise duties.

· Ability to work independently.

· Ability to influence and engage.

· A good communicator with all audiences and levels.

· A good level of numeracy and attention to detail.

The Company

MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change and challenge the norms.

We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.

• Life Insurance
• Enhanced Pension Scheme
• Employee Assistance Programme
• Training & Development
• Employee Recognition Scheme
• Online Discounts

Our People

Nevinda Sanka Silva,
Regional Manager

"Joining MFG has provided me with an exceptional opportunity to contribute to our company’s ambitious expansion plans, as we continue to manage existing MFG sites and integrate new Morrisons fuel stations into our network. At MFG, we are dedicated to delivering exceptional service and a dual-fuel strategy for the future of mobility across the nation."

Vicki Pitcher,
HSE Manager

"MFG has provided me with the opportunity and training to develop in the direction of my chosen career path. I now support the infrastructure team and am working in a more Health and Safety focused role. I have completed the IOSH Managing Safely Course and MFG supported me in completing my NEBOSH qualification."

Maria Eaton,
Finance Director – Finance Operations

"MFG always identifies and rewards great performance. Employees are passionate about the business and the role that they each play in making it a great success."

Nick Perduno,
EV Programme Manager

"MFG has given me a fantastic opportunity to help our ambitious plan of rolling out ‘EV Hubs’ across the country. The company’s successful growth whilst remaining relatively small, in respect of staff numbers, creates a feeling of working for a ‘family business’ and being part of that family."

Where to find us:
10 Bricket Road, St Albans, Hertfordshire, AL1 3JX