Retail Deputy Manager: Lead Team, Earn Commission

TUI AG; Greater London; On-site; Full time

Job summary

A leading travel company in Greater London seeks a Deputy Manager for their Stratford Westfield shop. In this role, you will lead a team to deliver exceptional customer service, achieve sales targets, and develop your team members. The position offers flexible shifts, competitive pay starting at £14.32 per hour, and various benefits including commission and health support. This is an excellent opportunity for someone passionate about the travel industry and customer experience.

Benefits

Commission and discretionary bonus schemes

Holiday benefits and discounts

Pension scheme

Life assurance

Health and Wellbeing support

Qualifications

• Experience in leading teams and delivering excellent customer service.
• Ability to coach and develop team members.
• Confidence to handle customer feedback and complaints.

Responsibilities

• Lead and inspire your team to achieve sales and service targets.
• Monitor customer feedback and improve satisfaction.
• Assist in recruiting and talent management.

Skills

Leadership

Customer Service

Coaching

Sales Target Achievement

Team Development

Job description

A leading travel company in Greater London seeks a Deputy Manager for their Stratford Westfield shop. In this role, you will lead a team to deliver exceptional customer service, achieve sales targets, and develop your team members. The position offers flexible shifts, competitive pay starting at £14.32 per hour, and various benefits including commission and health support. This is an excellent opportunity for someone passionate about the travel industry and customer experience.