Retail Customer Team Member — Bakery & Store

Co-op; Old Warren; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Full training and career development

30% discount on Co-op products

Flexible access to pay as you earn

Pension scheme with up to 10% employer

31 days of holiday

GP appointments 24/7

Cycle-to-work scheme

Market-leading policies

Job summary

Co-op is seeking a Customer Team Member at our Reading store. You will join a friendly team delivering essential services, with duties across bakery, post office, and online order support, helping customers and keeping the store running smoothly.

The role offers part-time hours (24 per week) with regular overtime, training provided, and a flexible shift pattern including weekends. You’ll be 18 or over and contribute to a community-focused Co-op experience.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• Ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Skills

Customer service

Teamwork

Retail interest

Job description

Co-op is seeking a Customer Team Member at our Reading store. You will join a friendly team delivering essential services, with duties across bakery, post office, and online order support, helping customers and keeping the store running smoothly.

The role offers part-time hours (24 per week) with regular overtime, training provided, and a flexible shift pattern including weekends. You’ll be 18 or over and contribute to a community-focused Co-op experience.