Retail Customer Service Specialist – Fast-Paced Store

One Stop Stores Ltd; Northampton; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Flexible working options

Community involvement opportunities

Diversity and inclusion initiatives

Job summary

A leading retail company in Northampton is seeking a Customer Service Assistant who will provide excellent service in a fast-paced environment. Responsibilities include stocking shelves, processing payments, and maintaining safety standards. The ideal candidate should be enthusiastic, knowledgeable about store operations, and able to enhance the customer experience. Flexible working arrangements are encouraged, and the role offers a chance to participate in community initiatives, contributing to a positive workplace culture.

Qualifications

• Ability to provide excellent customer service in a fast-paced retail environment.
• Experience in a retail or similar environment preferred.
• Knowledge of store operations and safety procedures.

Responsibilities

• Ensure great customer service and respond to feedback.
• Perform various store roles including cash handling and replenishment.
• Maintain store cleanliness and safety standards.
• Participate in community events and promote an inclusive atmosphere.

Skills

Customer service

Teamwork

Communication

Job description

A leading retail company in Northampton is seeking a Customer Service Assistant who will provide excellent service in a fast-paced environment. Responsibilities include stocking shelves, processing payments, and maintaining safety standards. The ideal candidate should be enthusiastic, knowledgeable about store operations, and able to enhance the customer experience. Flexible working arrangements are encouraged, and the role offers a chance to participate in community initiatives, contributing to a positive workplace culture.