Retail Customer Service Pro - Sports & Betting Experience

Betfred; Plymouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading bookmaker in the UK is seeking an enthusiastic Assistant Sales Manager to enhance customer experiences in retail outlets. You will engage with customers, process transactions, and maintain a welcoming environment. Ideal candidates should possess strong customer service skills, be willing to learn, and enjoy the betting and gaming industry. Flexibility for working evenings and weekends is necessary. Benefits include bonuses, pension contributions, and a supportive work environment.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity and paternity pay

Recognition programme and life milestone rewards

Mental health support

Qualifications

• Must be 18+ and have the right to work in the UK.
• Available to work evenings, weekends, and public holidays.
• A passion for sports, betting, and gaming is beneficial but not essential.

Responsibilities

• Process customers' bets in a timely manner.
• Attend to customer queries quickly.
• Engage customers with expert knowledge of products.

Skills

Outstanding customer service skills

Ability to engage all customers

Eagerness to learn and develop

Job description

A leading bookmaker in the UK is seeking an enthusiastic Assistant Sales Manager to enhance customer experiences in retail outlets. You will engage with customers, process transactions, and maintain a welcoming environment. Ideal candidates should possess strong customer service skills, be willing to learn, and enjoy the betting and gaming industry. Flexibility for working evenings and weekends is necessary. Benefits include bonuses, pension contributions, and a supportive work environment.