Retail Customer Service Pro (Flexible Hours)

One Stop Stores Ltd; Birmingham; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Flexible working options

Community involvement opportunities

Inclusive workplace culture

Job summary

A retail store subsidiary of a major grocery group is seeking a Customer Service Assistant in Birmingham. The role focuses on delivering excellent customer service in a dynamic retail environment, engaging with customers, and ensuring that the store remains clean and organized. The ideal candidate will demonstrate strong communication skills and a passion for service while contributing to the store's success. Flexible working options are available, and the company values community involvement and diversity.

Qualifications

• Must actively seek and use customer feedback to improve services.
• Able to manage tasks efficiently across all store areas.
• Knowledge of safety procedures and policies.

Responsibilities

• Provide exceptional customer service and assistance.
• Engage with customers and maintain store appearance.
• Support team in store operations including checkouts and stock.

Skills

Customer service

Teamwork

Attention to detail

Communication

Job description

A retail store subsidiary of a major grocery group is seeking a Customer Service Assistant in Birmingham. The role focuses on delivering excellent customer service in a dynamic retail environment, engaging with customers, and ensuring that the store remains clean and organized. The ideal candidate will demonstrate strong communication skills and a passion for service while contributing to the store's success. Flexible working options are available, and the company values community involvement and diversity.