Retail Customer Service Associate — Sports & Betting

Betfred; Wolverhampton; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading betting company in Wolverhampton is looking for an Assistant Sales Manager to enhance customers' experiences daily. The role involves processing bets, addressing inquiries, and supporting promotional events. Applicants should be 18+, possess strong customer service skills, and be ready to work flexible hours. This position offers a positive work environment and numerous benefits including bonuses and wellbeing support.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Long-service recognition programme

Financial wellbeing package

Qualifications

• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.
• A passion for sports, betting and gaming is beneficial but not essential.

Responsibilities

• Processing customers’ bets timely and accurately.
• Attending to all customer queries quickly.
• Engaging customers with expert knowledge of our products.

Skills

Outstanding customer service skills

Engagement with customers

Eagerness to learn and develop

Job description

A leading betting company in Wolverhampton is looking for an Assistant Sales Manager to enhance customers' experiences daily. The role involves processing bets, addressing inquiries, and supporting promotional events. Applicants should be 18+, possess strong customer service skills, and be ready to work flexible hours. This position offers a positive work environment and numerous benefits including bonuses and wellbeing support.