Retail Customer Service Assistant

VIZIO. Inc.; Letterston; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Simply Health plan

Staff discount scheme

Company pension

Life assurance up to 4x annual salary

Retail Academy development

Career growth opportunities

Résumé du poste

Certas Energy is hiring to support our petrol filling station and convenience store. You will deliver friendly customer service, process till transactions and help keep shelves stocked and well presented. You’ll also ensure safety procedures are followed and assist with daily forecourt and store operations.

The role emphasizes teamwork, reliability and a proactive attitude, with full training provided and opportunities for career progression within our growing national network.

Qualifications

• Deliver friendly, professional customer service and process transactions accurately.

Responsabilités

• Delivering friendly, professional and helpful customer service.
• Processing customer transactions accurately and efficiently at the till.
• Replenishing stock and maintaining store presentation standards.
• Ensuring health, safety and company procedures are followed.
• Supporting day-to-day operation of forecourt and store.

Connaissances

Customer service

Communication

Teamwork

Willingness to learn

Reliability

Description du poste

As the face of our store, you'll play a key role in creating a positive customer experience while supporting the day-to-day running of our petrol filling station and convenience store. At Certas Energy, we're the UK's largest independent distributor of fuel and lubricants, serving homes, businesses and industries through a nationwide network of depots and delivery operations. Our people play a vital role in keeping communities, businesses and critical infrastructure moving every day. With safety at the heart of everything we do, we're committed to our Safety F1rst culture, delivering exceptional service to customers while supporting the UK's evolving energy needs. As part of DCC Energy, you'll join a business that combines the strength of a market-leading organisation with the support and opportunities to build a rewarding long-term career. What you'll be doing

• Delivering friendly, professional and helpful customer service.
• Processing customer transactions accurately and efficiently at the till.
• Replenishing stock and maintaining high store presentation standards.
• Ensuring compliance with health, safety and company procedures.
• Supporting the smooth day-to-day operation of both the forecourt and store.
• Contributing to a safe, welcoming and efficient environment for customers and colleagues. Are you passionate about delivering exceptional customer service and looking for a flexible role with genuine career progression?, A passion for customer service and helping people.
• A positive, reliable and hardworking attitude.
• Strong communication and interpersonal skills.
• A willingness to learn, develop and take on new challenges.
• The ability to work effectively as part of a team.
• Retail experience is desirable but not essential as full training will be provided.
• Applicants must be aged 18 or over due to licensing regulations and lone working requirements. At Certas Energy, our people are key to our success. We are committed to creating a safe, inclusive and supportive environment where everyone can thrive and develop their career.

What you'll get from us

• Simply Health plan, including dental, physiotherapy, remote GP access and more.
• Staff discount scheme.
• Company pension.
• Life assurance of up to 4x annual salary.
• Access to development opportunities through our Retail Academy.
• The opportunity to build a rewarding career within a growing national business.