Retail Customer Experience Supervisor - 20h Weekend

White Stuff; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail brand is seeking a Customer Host Supervisor in Greater London to enhance customer experience and drive team performance. This role involves leading a team, ensuring excellent service delivery, and maintaining high visual merchandising standards. The ideal candidate should have a passion for retail, strong commercial awareness, and the ability to inspire and motivate their team. Attractive benefits include bonuses, holidays, and employee discounts.

Benefits

Quarterly bonus opportunity

Up to 25 days holiday plus bank holidays

Paid volunteer days

50% product discount

Annual uniform allowance

BUPA Dental Insurance

Healthcare cash plan

Interest free season ticket loan

Pension Contribution

Qualifications

• Passion for Retail and Fashion.
• Ability to inspire a team and promote great customer service.
• Strong commercial acumen and understanding of KPIs.

Responsibilities

• Lead the team to provide excellent customer service.
• Ensure visual merchandising standards are maintained.
• Support the Shop Manager in operational tasks.
• Organize team management processes.
• Assist in the training and development of team members.

Skills

Retail passion

Team leadership

Coaching

Customer service

Commercial awareness

Job description

A leading retail brand is seeking a Customer Host Supervisor in Greater London to enhance customer experience and drive team performance. This role involves leading a team, ensuring excellent service delivery, and maintaining high visual merchandising standards. The ideal candidate should have a passion for retail, strong commercial awareness, and the ability to inspire and motivate their team. Attractive benefits include bonuses, holidays, and employee discounts.