Retail Customer Experience Specialist — Flexible Hours

Card Factory; Livingston; On-site; GBP 12,000 - 17,000; Full time

Job summary

Card Factory is seeking Sales Assistants to join a lively, customer‑focused team in the United Kingdom. You’ll be at the heart of our celebratory environment, delivering friendly service and helping customers find exactly what they need while enjoying training and teamwork.

No retail experience is required, as full training is provided. The role suits friendly, upbeat people who enjoy a fast-paced store and occasional shifts across nearby locations, with plenty of opportunities to make customers

Qualifications

• No retail experience needed.
• Friendly, approachable, and ready to help.
• Able to stay on your feet during busy periods.

Responsibilities

• Put our customers at the heart of everything you do — it’s our promise to them.
• Make every shopper feel welcomed, wowed, and won over — that’s the cardfactory way!
• Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
• Keeping our shelves stocked and looking fabulous.
• Recommend our amazing range of gifts, wrap, and more — we’re so much more than cards!

Job description

Card Factory is seeking Sales Assistants to join a lively, customer‑focused team in the United Kingdom. You’ll be at the heart of our celebratory environment, delivering friendly service and helping customers find exactly what they need while enjoying training and teamwork.

No retail experience is required, as full training is provided. The role suits friendly, upbeat people who enjoy a fast-paced store and occasional shifts across nearby locations, with plenty of opportunities to make customers