Retail Customer Experience Associate

NEXT; Andover; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

25% off NEXT products

10–15% off partner brands

60% wardrobe allowance

Sharesave scheme

Life assurance

Discounted gym memberships

Digital GP & wellbeing services

Job summary

NEXT in the United Kingdom is seeking a customer-focused associate for part-time shifts. You will deliver fast, friendly service and help customers find perfect products while supporting stock controls and deliveries. A flexible attitude and strong team spirit are essential.

You’ll engage with customers across store areas, share product knowledge, and develop skills from day one, with Next investing in your development. Competitive benefits accompany the role.

Qualifications

• Excellent communication with customers and colleagues.
• Friendly, calm and efficient in a busy store environment.
• Willingness to learn about products and stock processes.

Responsibilities

• Offer fast and friendly service at all times to help customers find products.
• Share passion and knowledge about products to assist purchases.
• Work across sales floors, stockrooms and deliveries and support stock operations.
• Take initiative for personal development and growth in the role.

Skills

Communication

Customer service

Teamwork

Tools

POS / checkout system

Job description

NEXT in the United Kingdom is seeking a customer-focused associate for part-time shifts. You will deliver fast, friendly service and help customers find perfect products while supporting stock controls and deliveries. A flexible attitude and strong team spirit are essential.

You’ll engage with customers across store areas, share product knowledge, and develop skills from day one, with Next investing in your development. Competitive benefits accompany the role.