Retail Customer Assistant: Service, Stock & Tech

Sainsbury's; City of Edinburgh; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card—After 4 weeks employment

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's in Edinburgh is seeking store team members to deliver friendly, helpful service while managing shelves, stock and checkout tasks. You’ll assist customers, fill shelves, pick orders, and drive sales by recommending products and promotions. Embrace digital tools to improve the customer experience and learn about our products and offers.

Be part of an inclusive team in a busy retail environment. We value flexibility, teamwork and a proactive approach to tasks, with pride in maintaining

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive working in a fast-paced, physical and high-energy environment.
• A committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Skills

Customer service

Team player

Fast-paced workenvironment

Flexibility

Willingness to learn

Attention to detail

Tools

Digital tools

Job description

Sainsbury's in Edinburgh is seeking store team members to deliver friendly, helpful service while managing shelves, stock and checkout tasks. You’ll assist customers, fill shelves, pick orders, and drive sales by recommending products and promotions. Embrace digital tools to improve the customer experience and learn about our products and offers.

Be part of an inclusive team in a busy retail environment. We value flexibility, teamwork and a proactive approach to tasks, with pride in maintaining