Retail Customer Assistant | Flexible Hours & Great Benefits

Tesco; Bury St Edmunds; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard

Wellbeing services

Life cover

Pension matching

Discounts and shares

Uniform provided

Job summary

Tesco Colleague roles in our stores across the United Kingdom offer flexible hours, with a minimum guaranteed week and shift patterns that suit you. You will help customers with care, knowledge and a friendly approach, making every shopping trip a positive experience.

We value reliability, teamwork and a can‑do attitude in a diverse, welcoming environment. You will be scheduled within advertising times, with three weeks’ notice of shifts, and opportunities to progress while enjoying Tesco

Qualifications

• Passion for delivering great service to customers.
• Ability to build rapport with shoppers and colleagues.
• Work well within a team and communicate openly.

Responsibilities

• Knowing customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

Skills

Customer service

Communication

Teamwork

Punctuality

Job description

Tesco Colleague roles in our stores across the United Kingdom offer flexible hours, with a minimum guaranteed week and shift patterns that suit you. You will help customers with care, knowledge and a friendly approach, making every shopping trip a positive experience.

We value reliability, teamwork and a can‑do attitude in a diverse, welcoming environment. You will be scheduled within advertising times, with three weeks’ notice of shifts, and opportunities to progress while enjoying Tesco