Retail Customer Advisor — Service & Product Guidance

Boots Opticians; Basingstoke; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail chain in Basingstoke seeks a Customer Advisor. In this role, you will help customers, promote in-store offers, and maintain store presentation. No specific experience is necessary as full training is provided, making this a great opportunity for those new to retail or looking to advance their customer service skills. Competitive pay starts at £12.40 per hour with additional benefits including employee discounts and a flexible benefits scheme.

Benefits

Employee discounts

Flexible benefits scheme

Retirement savings plan

Discretionary annual bonus

Enhanced leave pay

Qualifications

• Full training is provided, no previous experience necessary.
• Ability to listen to and understand customer needs.
• Desire to be a brand ambassador for Boots.

Responsibilities

• Assist customers with inquiries and provide support.
• Promote in-store offers and maintain product displays.
• Ensure a clean and presentable store environment.

Skills

Excellent communication skills

Team collaboration

Customer service orientation

Ability to work in a fast-paced environment

Job description

A leading retail chain in Basingstoke seeks a Customer Advisor. In this role, you will help customers, promote in-store offers, and maintain store presentation. No specific experience is necessary as full training is provided, making this a great opportunity for those new to retail or looking to advance their customer service skills. Competitive pay starts at £12.40 per hour with additional benefits including employee discounts and a flexible benefits scheme.