Retail Customer Advisor (Northampton, Newland Walk) 24 hours

Three UK; Northampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading telecommunications company in the United Kingdom is seeking a Retail Customer Advisor to enhance customer experiences in-store. You will engage with customers, promote innovative products, and work towards achieving sales targets in a performance-driven environment. The ideal candidate shines in customer service and has a passion for technology.

Qualifications

• Strong dedication to customer service.
• Knowledge of innovative products and services.
• Ability to meet personal and store KPIs.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by promoting products and services.
• Drive sales and meet performance goals.
• Provide personalised solutions for mobile or network-related enquiries.

Skills

Customer Engagement

Service Excellence

Performance Enhancement

Solution Efficiency

Job description

As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.,

• Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.
• Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
• Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
• Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.