Retail Customer Advisor (Bury) 12 hours

Three UK; Bury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading telecommunications provider in the UK is looking for a Retail Customer Advisor to enhance customer experiences and drive sales. This role requires a dedication to customer service and knowledge of innovative products and services. You will create exceptional in-store experiences and provide tailored solutions to customer inquiries. Join us in achieving unparalleled standards in customer engagement.

Qualifications

• Dedication to customer service and understanding customers' unique needs.
• Knowledge of innovative products and services.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by promoting innovative products.
• Drive sales and meet performance goals.
• Provide personalised solutions for network-related enquiries.

Job description

As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.,

• Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.
• Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
• Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
• Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.