Retail Customer Advisor — Bonus, Training & Weekend Rotations

VodafoneThree; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A telecommunications provider in Greater London is seeking a Retail Customer Advisor to enhance customer journeys and provide tailored solutions. You will promote products, achieve sales targets, and work within a supportive team environment. Full training is provided, and no prior knowledge is required. The role offers a competitive hourly wage, performance bonuses, and comprehensive benefits including annual leave and a staff handset. Join a company that invests in your growth and fosters an inclusive culture.

Benefits

Free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work well within a team and contribute positively.
• Resourceful in resolving customer enquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by promoting products and services.
• Achieve personal and store KPIs by driving sales.
• Provide personalised solutions for mobile-related inquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A telecommunications provider in Greater London is seeking a Retail Customer Advisor to enhance customer journeys and provide tailored solutions. You will promote products, achieve sales targets, and work within a supportive team environment. Full training is provided, and no prior knowledge is required. The role offers a competitive hourly wage, performance bonuses, and comprehensive benefits including annual leave and a staff handset. Join a company that invests in your growth and fosters an inclusive culture.