Retail Cover Supervisor (Zero Hours) - Hythe

Blue Cross For Pets; Southampton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A charitable organization is looking for a Retail Cover Supervisor in Hythe. This zero hours role involves assisting customers, organizing stock, and leading a team of volunteers to create a welcoming shopping environment. The ideal candidate should have retail experience, confidence in cash handling, and a passion for community engagement. Flexible hours based on shop needs with competitive hourly compensation.

Benefits

Physical and mental wellbeing support

Free access to GP

Pension scheme with enhanced employer contribution

Charity worker discounts

Qualifications

• Previous experience working in a retail environment.
• Confidence in cash handling and reconciliation.
• Experience leading a team and providing supervision.
• Ability to create a welcoming shop atmosphere.
• Comfortable with computers and basic admin.

Responsibilities

• Assist customers in finding products.
• Organise stock and support volunteers.
• Maintain smooth operations in the shop.

Skills

Retail experience

Cash handling

Team leadership

Customer engagement

Computer skills

Job description

Retail Cover Supervisor (Zero Hours) - Hythe

Application Deadline: 2 November 2025

Department: Fundraising, Comms & Engagement

Employment Type: Zero Hours

Location: Hythe

Reporting To: Shop Manager

Compensation: £13.69 / hour

Description

Contract: Zero Hours Contract (shops open Mon-Sat 9am-5pm)

Salary: £13.69 p/hour

Location: Hythe, Southampton

Closing date: Sunday 2nd November 2025

Interview date: Interviews will be arranged as applications are received

Charity shops are the places to shop in 2025. By joining us, you won’t just be joining a shop — you’ll be joining a mission where every day, your work helps animals live happier, healthier lives. Plus, you’ll be surrounded by friendly faces, wagging tails and the occasional bargain that’s just too good to resist.

More about the role

Our charity shops are vibrant community hubs — loved by our brilliant customers, powered by generous donations, and buzzing with energy. Every sale helps us care for over 40,000 animals each year through our rehoming, veterinary, and education programmes.

As our Standby Shop Assistant, you’ll be the hero who steps in when needed to keep things running smoothly. One day you might be helping customers find their next treasure, the next you’ll be organising stock or supporting our volunteers.

This is a zero-hours, which means your hours will vary based on the shop’s needs. We are committed to paying the Real Living Wage, which is currently £12 per hour. For this role, the total hourly rate is £13.45, including additional elements like holiday pay.

About you

We are looking for someone who:

• Has previous experience working in a retail environment.
• Are confident in cash handling and reconciliation.
• Has experience leading a team, providing supervision and taking the lead.
• Loves chatting with customers and creating a welcoming shop atmosphere.
• Are comfortable with computers and basic admin.

It would also be great if you have experience:

• Managing volunteers.

How to apply Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Pension scheme with enhanced employer contribution
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the why work for us page on our website.