Retail Compliance Manager

Save the Children UK; Remote; GBP 60,000 - 80,000; Full time

Job summary

A children's charity organization invites applications for a Retail Compliance Manager on a 6-month fixed-term contract. This remote position involves collaborating with retail leadership and ensuring compliance with the retail risk management framework. Key responsibilities include leading compliance policies, monitoring incidents, and developing audit programs. The ideal candidate will have a background in charity retail operations, experience with health and safety legislation, and strong communication skills. The role requires occasional travel across the UK.

Qualifications

• Strong understanding of charity retail operations and compliance landscape.
• Experience of health and safety legislation in retail.
• Ability to write clear, practical policies and procedures.

Responsibilities

• Oversee implementation of compliance with retail risk management framework.
• Develop and implement a retail audit programme.
• Lead on retail compliance policies and procedures.

Skills

Understanding of charity retail operations

Experience with health and safety legislation

Ability to write clear policies

Excellent communication skills

Experience working with volunteers

Proactive and solutions-focused approach

Job description

About Us

Save the Children UK believes every child deserves a future. We work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes we are among the first to respond and the last to leave, ensuring children’s unique needs are met and their voices are heard.

Role Overview

Save the Children UK invites a Retail Compliance Manager for a 6‑month fixed‑term contract. In this role you will collaborate with retail leadership, trading teams and shop operations to embed a robust, proactive compliance culture that protects people, operations, and our reputation. Working remotely, you will support central trading teams and retail operations, visiting shops across the UK 1‑3 times per month for incident management.

In this role, you will:

• Oversee implementation of compliance with the retail risk management framework, including annual compliance checks and health & safety risk assessments.
• Develop and implement a retail audit programme, ensuring actions are tracked, completed and embedded.
• Lead on retail compliance policies and procedures, ensuring they remain up to date, clear and compliant with statutory requirements.
• Monitor incidents, investigations and emerging trends, making recommendations to the Retail Leadership Team to inform the risk register and decision‑making.
• Support shop teams through training, coaching and expectation setting to drive consistent compliance and best practice.
• Collaborate with internal stakeholders across Retail, Property and Knowledge teams to ensure statutory testing, documentation and guidance are in place and accessible.

About you

To be successful you have:

• A strong understanding of charity retail operations and the compliance landscape within a retail environment.
• Experience of health and safety legislation and broader retail compliance requirements.
• Proven ability to write clear, practical policies, procedures and guidance.
• Excellent influencing, facilitation and communication skills, with confidence to coach and support others to achieve compliance.
• Experience working with volunteers and operational teams, ideally within a multi‑site environment.
• A proactive, pragmatic and solutions‑focused approach, able to prioritise effectively under pressure.
• Commitment to Save the Children’s vision, mission and values.

What we offer you

We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. You can read more about our benefits here.

Closing date

8 February, 2026

Location & Ways of Working

The majority of roles can be performed remotely in the UK. You may be required to attend your contracted office 2‑4 days per month depending on the needs of the role. Travel costs to your contracted office will be at your own expense.

Commitment to Diversity & Inclusion

Save the Children UK is committed to building a diverse, equitable and inclusive organisation. We value the perspectives of individuals from all backgrounds and encourage candidates who bring fresh ideas and inclusive leadership. For full diversity statement please visit https://jobs.savethechildren.org.uk/our-policies/diversity/