Retail Business Manager - Used Cars

LSH Auto UK Limited; Birmingham; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading automotive dealership in Birmingham is seeking an experienced Retail Business Manager to drive retail sales performance and lead a motivated team. The ideal candidate has a proven background in business management within the automotive industry and excels in developing effective retail strategies. This role offers a competitive salary of £33,000 plus bonuses and benefits including a company car or car allowance, comprehensive training, and generous holiday entitlement.

Benefits

Colleague Referral Scheme (£500 - £1000)

Mercedes Benz training and leadership programmes

Platinum Plus Rewards Scheme

Colleague Car Purchase Scheme

Eye care Vouchers

Life Assurance (4 x annual salary)

31 days holiday (including bank holidays)

Wellbeing Support

Company Pension

Full uniform provided

On site gym

Qualifications

• Proven experience as a Business Manager or similar role within the automotive industry.
• Strong knowledge of retail sales processes and strategies.
• Excellent leadership and team management skills.

Responsibilities

• Develop and implement effective retail strategies to drive sales growth.
• Lead, mentor, and motivate the retail sales team.
• Monitor and analyze sales performance metrics.

Skills

Retail sales processes

Leadership skills

Interpersonal skills

Analytical skills

Customer service

Job description

Overview

LSH Auto is seeking an experienced Retail Business Manager to join our flagship dealership in Birmingham. In this key role, you will be responsible for driving retail sales performance, managing the day-to-day operations, and leading a team to deliver exceptional customer experiences. Your strategic approach and strong leadership skills will be essential in achieving revenue goals and optimizing profitability within the retail segment.

Hours: 40

Salary: £33,000 Plus OTE Bonus Plus Company Car or Car Allowance

Key Responsibilities

• Develop and implement effective retail strategies to drive sales growth and improve profitability
• Lead, mentor, and motivate the retail sales team to achieve performance targets
• Monitor and analyze sales performance metrics to identify trends and opportunities for improvement
• Ensure exceptional customer service standards are met and exceeded
• Oversee inventory management and merchandising to maximize sales opportunities
• Collaborate with marketing and operations teams to enhance brand visibility and attract customers

Requirements

The ideal candidate will have:

• Proven experience as a Business Manager or similar role within the automotive industry
• Strong knowledge of retail sales processes and strategies
• Excellent leadership and team management skills
• Exceptional communication and interpersonal skills
• Ability to analyse sales data and generate actionable insights
• Customer-focused mindset with a commitment to providing outstanding service
• Valid UK driving licence

Benefits

• Colleague Referral Scheme (£500 - £1000)
• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform provided
• On site gym