Retail Branch & Transfer Manager

WeBuyAnyCar; Forest Hall; Presencial; GBP 25.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted Gym Membership

Team social events budget

Monthly & Annual Bonuses

Accrue Extra Holidays

Healthcare Cash Plan

Pension Scheme

Structured Progression Programmes &Pay

Descripción de la vacante

WE BUY ANY CAR LIMITED is seeking a Retail Branch & Transfer Manager to lead a busy UK branch and drive car acquisitions with outstanding customer service. You will own day-to-day operations, build relationships with customers and manage a team to meet targets.

You will work 42.5 hours per week on a rotating shift pattern (5 days on, 2 off) with weekend work. A strong bonus scheme and progression opportunities accompany the role.

Formación

• Must hold a current full UK manual driving license.
• Experience in a target driven environment.
• Customer-focused with excellent communication skills and telephone manner.
• Ability to work under pressure and independently (lone working).
• Ability to organise and prioritise own workload.
• Proven ability to build lasting relationships with clients/customers.
• Excellent administration and IT skills.

Responsabilidades

• Lead the branch sales and ensure smooth operation, acting as the main contact for customers.
• Prioritise diaries, secure appointments and meet targets.
• Conduct car appraisals, negotiate prices, close deals and deliver outstanding customer service.
• Coordinate with back office and other teams to ensure flow of information and tasks.
• Assist the transport team when required.

Conocimientos

Customer service

Communication

Telephone manners

Organisation

Relationship building

Time management

Driving licence

Herramientas

MS Office

Descripción del empleo

About The Role

Job:Retail Branch & Transfer Manager

Salary: £28,200 per year (OTE £35,220)

Bonus:Fantastic monthly bonus and annual bonus based on company performance

Hours:You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

As a Sales Executive with WBAC you will:

• First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches. You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.
• Liaising with the back office and work colleagues through.
• When you are not buying cars you will be assisting the transport department as required

Requirements

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer-focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workload
• Be able to build lasting relationships with clients/customers.
• Excellent administration and IT skills

Extra Benefits

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue ExtraHolidays for Length of Service!
• Healthcare Cash Plan
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.

We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month