Retail Athlete: Service-Driven Gear Guide

NIKE Retail Services; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Monthly bonus payments

Employee discounts

Pension & Share scheme

Career development

Job summary

Nike in Birmingham is seeking a Nike Retail Associate (Athlete) to deliver exceptional customer service, guide shoppers to the right products, and contribute to a high-energy store environment. You will engage customers, learn product details, and help drive store performance.

The role emphasizes teamwork, strong communication, and a commitment to Nike's brand experience, with development opportunities and a supportive, inclusive culture.

Qualifications

• Flexible with scheduling including day/evening/weekends/holidays.
• Physical requirements like bending, squatting, reaching, climbing ladders, standing for long periods.
• Must be legally authorized to work in the UK; NIKE cannot sponsor visas.

Responsibilities

• Lead with service by understanding consumer needs and guiding to the right gear.
• Maintain store cleanliness and merchandise quality; hit daily and seasonal goals.
• Engage customers with energy of sport and create a welcoming space for all.
• Demonstrate integrity and reliability in every interaction with customers and teammates.

Skills

Customer service

Sales goals

Teamwork

Communication

Job description

Nike in Birmingham is seeking a Nike Retail Associate (Athlete) to deliver exceptional customer service, guide shoppers to the right products, and contribute to a high-energy store environment. You will engage customers, learn product details, and help drive store performance.

The role emphasizes teamwork, strong communication, and a commitment to Nike's brand experience, with development opportunities and a supportive, inclusive culture.