Retail Associate

NIKE, Inc.; St Helens; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading sports and fashion retailer in St Helens is seeking a part-time team member focused on exceptional customer service and product knowledge. You will assist in training new employees, support various store departments, and create a connection between online and offline sales. The ideal candidate must be flexible with scheduling and available to work weekends. Join a dynamic environment that values diversity and offers a solid compensation package.

Benefits

Competitive compensation and benefits

Monthly performance-based bonus

Diversity, Equity & Inclusion support

Employee discounts

Casual work environment

Qualifications

• Customer service and/or retail experience preferred.
• Flexible with scheduling, including weekends and holidays.

Responsibilities

• Serve and deliver a premium brand experience to consumers.
• Assist retail leads in training new employees.
• Support store departments and reach sales targets.
• Create a bond between online and offline sales.

Skills

Exceptional consumer service

Product knowledge

Effective communicator

Ability to apply product sales techniques

Job description

Responsibilities

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees.
• Supporting various store departments (e.g. operating cash register, managing incoming and outgoing goods, refilling products on shop floor, building visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about Nike products and services.
• Improving your own knowledge via our tools and training courses to stay up to date and to seek more insights on sales trends, Nike products, services, and culture. Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. Become a part of the Nike, Inc. team.

About Nike

Nike, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game. To work in retail is to be the face of Nike, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry. Nike, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Benefits

• One of the best compensation and benefits packages in the industry.
• Opportunity for monthly performance-based bonus.
• A supportive team that values Diversity, Equity & Inclusion.
• A career at a company at the forefront of the sports and fashion industry.
• Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor.

Location & Availability

• Part-time 20 hours per week.
• 4 days fully flex or 3 days fully flex + 2 half days.
• Must include two of the three: Friday, Saturday, Sunday.
• Available between 8AM - 9PM.