Retail Assistant Shop Manager (Cirencester)

Cancer Research UK; Cirencester; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts

Gym membership

Wellbeing support

Job summary

Cancer Research UK’s Cirencester Shop is seeking an Assistant Manager to support the shop manager in leading a diverse team of staff and volunteers. You will help drive sales, manage stock, and maintain high store standards while delivering outstanding customer service.

This permanent, part-time role (30 hours per week) offers a competitive hourly rate (£13.25–£15.46) plus benefits, with opportunities to engage the local community and contribute to fundraising efforts in a supportive team

Qualifications

• Proven experience delivering excellent customer service in a lively retail environment.
• Demonstrates adaptability and ability to work independently.
• Commercial awareness with ability to drive sales and store standards.

Responsibilities

• Support the shop manager to guide and motivate staff and volunteers.
• Oversee store merchandising, stock management, and sales targets.
• Lead by example with excellent customer and supporter service.
• Assist in fundraising events and community relationship building.

Skills

Customer service

Adaptability

Commercial awareness

Relationship building

Communication skills

Flexibility

Job description

Retail Assistant Manager

£13.25 - £15.46 per hour plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Working hours: Part time 30 hours per week

Location: Cirencester Shop

Closing date: 6th September 2026 23:55

The internal title for this role is Assistant Shop Manager.

You must be eligible to work in the UK to apply for this vacancy.

Cancer Research UK is not able to offer visa sponsorship.

What will I be doing?

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputising for the shop manager in their absence.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
• Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

• substantial retirement plan
• a generous and flexible leave allowance
• discounts on anything from travel to technology
• gym membership
• confidential wellbeing support from the Retail Trust

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.

We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research.

We work to reduce the impact of cancer on people’s day‑to‑day lives through our research, influence and information.

We are beating cancer – step by step, day by day.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.