Retail Assistant – Shaftesbury Avenue

Thomas Cook; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering equipment supplier is seeking a Retail Assistant for their store in Shaftesbury Avenue, London. The ideal candidate will have strong customer service skills and be motivated by sales targets. You will assist customers, manage transactions, and maintain store presentation. Previous retail experience is preferred but training will be provided. This role offers a unique opportunity to work in a dynamic environment with prospects for growth.

Qualifications

• Ideally have previous experience in a retail customer service environment.
• Be commercially focused and motivated by hitting store targets.
• Strong customer service and communication skills.

Responsibilities

• Advising customers on products and assisting with general queries.
• Serving customers at the tills in a polite and professional manner.
• Actively seeking out new business opportunities.

Skills

Customer service

Communication skills

Sales focus

Tools

Excel

Word

Outlook

Job description

Overview

Full Time Retail Assistant – Shaftesbury Avenue, London

Working Hours:40 hours per week with no Sunday trading

Role

We are looking for a Retail Assistant to join our established store on Shaftesbury Avenue (WC2H 8AD), London. Being a Store Retail Assistant at Nisbets means you will be passionate about putting your customer first after all, this will be something that comes naturally to you. But this is more than a retail advisor role it is also a sales role. As well as giving award winning customer service to our diverse range of customers you will also be advising them on our products, promotions and how best you can help them support their business. Your passion for our brand will drive your sales performance and make our customers experience in store as positive as it can possibly be. We want a trip to our store to be memorable so you will be engaging, outgoing and helpful in order to give a great impression of our business. As a brand ambassador you will also step outside of your store and use your initiative to seek out new business opportunities in your local community. There is a real family feel in our stores and everyone understands what needs to happen to make the store a success, it’s a real team effort.

As a Retail Assistant your main responsibilities will be:

• Advising customers on products and assisting with general queries
• Being a subject matter expert around our products
• Serving customers at the tills in a polite and professional manner
• Replenishing stock and ensuring the store looks clean, tidy and professional
• Handling cash/ card transactions
• Showing warmth, personality and enthusiasm for the products
• Continuing to develop on product knowledge and any promotions or offers
• Processing sales, exchanges and returns efficiently and accurately
• Actively seeking out new business opportunities

To apply for this role you will:

• Ideally have previous experience in a retail customer service environment, but this isn’t essential as our training will set you up for success
• Be commercially focussed, and motivated by hitting store targets
• Confident, genuine and always positive
• Driven to work hard and contribute to the stores success
• Have experience of using Excel, Word and Outlook
• Strong customer service and communication skills

About Nisbets

You may have heard of us, you may not, but the chances are you will have eaten off of one of our plates or taken a drink from one of our glasses without ever realising. We provide a huge range of catering equipment to a wide variety of businesses and export to 100 countries. We probably provide the machine for your essential morning cappuccino along with the exquisite tableware at your favourite restaurant.

We are the UK’s market leading catering equipment supplier. Established as a small family business in 1983 to the global operation of today, growth and innovation is what sets us apart and makes us unique. Our story is one of high growth, huge challenges and an enormous opportunity ahead of us. Nisbets has been recognised on The 2018 Sunday Times’ TopTrack250 which champions Britain’s growing businesses. We’ve ranked 48th and just one of nine businesses recognised in the South West. Having doubled our turnover in the last 5 years the scale of opportunity ahead of us is vast and we need like-minded, ambitious people, to help us deliver our UK and International growth plans.

You will be well rewarded for your hard work, not only will you be part of a growing business but we’ll make sure you have the right training and progression opportunities. Driven by collaborative working means the scope for growth and personal impact is enormous.