Retail Assistant - Part Time

Farmfoods; Portsmouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned retail company in Portsmouth is seeking a part-time Retail Assistant to provide excellent customer service. The role requires working 20 hours across 4 days, with responsibilities including assisting customers, managing stock, and ensuring the shop remains clean and tidy. The position offers competitive pay, flexible hours, and opportunities for further career development within the company. Ideal for those looking to balance work with studies or other commitments.

Benefits

6 weeks holiday

15% staff discount

Staff benefits package

Training and development opportunities

Free life assurance

Qualifications

• A friendly and positive approach to work.
• Enjoy being busy with a variety of tasks.
• Reliable as part of a small team.

Responsibilities

• Welcoming customers with a smile.
• Helping customers find items in the shop.
• Providing friendly service at the tills.
• Handling stock carefully during deliveries.
• Keeping the shop safe, clean, and tidy.

Skills

Friendly and positive approach

Customer service skills

Reliability

Flexibility

Job description

Retail Assistant – Part Time

• Hours: 20 hours across 4 days per week.
• Pay: £10.10 - £12.31 per hour.
• Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

We are looking to recruit a new retail assistant for our shop in Portsmouth, Hampshire. We offer a permanent part‑time position working a variety of shifts, with a minimum of 20 hours worked over 4 days from 7 each week, including weekends.

Pay & benefits

The amount you will earn depends on your age:

• Ages 16-20 = £10.10 per hour
• Ages 21+ = £12.31 per hour

In addition to your pay you will also benefit from:

• 6 weeks holiday each year.
• Great training and development opportunities.
• 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
• A smart uniform.
• Free life assurance.
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

Responsibilities

• Make all of our customers feel welcome with a friendly smile and simple hello.
• Help customers find the items that they are looking for.
• Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye.
• Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.
• Work with the rest of your team to complete the daily and weekly routines that keep our shops safe, clean and tidy.

Requirements

• A friendly, positive, hard‑working approach to work.
• To enjoy being busy as there is always something to do – you'll jump from putting out deliveries to serving on the till, helping customers on the shop floor, completing important cleaning and stock rotation routines and more!
• To be reliable as you will be an important part of a small team. Your colleagues and customers will depend on you to do your best on each shift and not let the team down.
• A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rota's are planned three weeks in advance and your commitments outside of work will always be taken into consideration when planning your shifts.

Career Opportunities

Many people come to us for a part‑time job to earn a bit of money whilst they are studying at school, college or university and others find that it fits in well around other commitments like raising a family.

If you decide to stick around then there are many opportunities for a career at Farmfoods. We have some great training programmes and always look to promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you.

About Farmfoods

Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family‑oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience.

Our Retail Assistants are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

Contract details

• Position: PTRA
• Hours: 20
• Days: 4