Retail Assistant - Part-Time

Ellis Brigham Ltd; Cambridge; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Generous staff discounts and pro-deals

Ongoing development and progression

Continuous product training

Paid charity days

Job summary

The North Face Cambridge, operated by Ellis Brigham Mountain Sports, seeks a friendly part-time Sales Assistant to provide expert customer guidance on technical gear and fashion whilekeeping the store presentation top-notch.

Join a close-knit team as a new Cambridge addition, with weekend availability essential, ongoing product training, generous staff discounts, and opportunities for progression within the Ellis Brigham family.

Qualifications

• Great communication skills and ability to chat with customers.
• Friendly and positive attitude, willing to support teammates.
• Good attention to detail and presentation.
• Interested in fashion retail or outdoor sports and exploration.

Responsibilities

• Deliver exceptional customer service and process sales with care and efficiency.
• Keep the store looking its best by following brand visual standards.
• Learn about technical products and innovations to guide customers confidently.
• Restock and maintain product presentation to drive appeal.
• Follow store policies and procedures and contribute to sales targets.
• Work under the guidance of the Store Manager and team to support store success.

Skills

Communication skills

Customer service

Friendly and positive

Attention to detail

Interest in outdoor fashion

Job description

The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity.

The North Face Cambridge is an official partnership store, owned and operated by Ellis Brigham Mountain Sports — a British, family-owned brand that has been equipping explorers for nearly 100 years.

As a member of the team you’ll be responsible for providing excellent service and advising our customers on technical gear and fashion, whilst keeping the store looking its best.

This role is ideal for someone starting out in retail who is looking to work with a world-leading brand. You’ll be part of a close‑knit team in a new addition to the Cambridge retail scene, working side by side with management to make the store a success.

This role is part-time and weekend availability is essential.

The role:

• Delivering exceptional customer service, processing sales with care and efficiency
• Keep the store looking its best, following brand visual standards
• Learn about technical products and innovations to guide customers confidently
• Restock and maintain products to ensure strong presentation
• Follow store standards, policies, and procedure
• Help drive sales and targets under the guidance of the Store Manager and team

About you:

• Great communication skills, eager to chat to customers and make them feel comfortable
• Friendly and positive, willing to support your team members
• Good attention-to-detail
• Interested in fashion retail or outdoor sports and exploration

What’s in it for you?:

• Generous staff discounts and pro-deals on The North Face and other top outdoor brands
• Ongoing opportunities for development and progression within the Ellis Brigham family
• Continuous training on our products, including On The Hill training days
• Paid charity days

We are an equal opportunity employer and welcome applications from all qualified individuals. We encourage applications from people of all backgrounds, identities, and experiences. If you need any accommodation during the application process, just let us know.