Retail Assistant Manager: Lead Shop & Customer Experience

BoyleSports; Spalding; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sports betting company in Spalding is seeking an Assistant Manager to oversee shop operations in the absence of the Shop Manager. Responsibilities include managing the shop team, ensuring high standards of customer service, and operating cash management procedures. Ideal candidates will possess strong leadership skills, a focus on customer satisfaction, and a keen interest in the sporting industry. Experience in retail management is preferred but full training will be provided.

Qualifications

• Confident team leadership and inspiring others.
• Excellent communicator capable of providing guidance.
• Customer service focused with a keen interest in the sporting industry.

Responsibilities

• Support daily shop operations and manage the team.
• Lead operations in the absence of the Shop Manager.
• Ensure adherence to operational procedures and customer service standards.

Skills

Leadership

Communication

Customer Service

Team Management

Problem Solving

Adaptability

Integrity

Job description

A leading sports betting company in Spalding is seeking an Assistant Manager to oversee shop operations in the absence of the Shop Manager. Responsibilities include managing the shop team, ensuring high standards of customer service, and operating cash management procedures. Ideal candidates will possess strong leadership skills, a focus on customer satisfaction, and a keen interest in the sporting industry. Experience in retail management is preferred but full training will be provided.