Retail Assistant Manager: Lead In-Store Sales

Vodafone; Luton; Hybrid; GBP 17,000 - 23,000; Full time

Job summary

Vodafone Luton The Mall is seeking an Assistant Store Manager for 40 hours/week at our partner store. You will support the Store Manager, lead a team of Retail Advisers, and drive store performance to deliver excellent customer experiences.

Salary £14.50 per hour, 40 hours per week, with weekend work and scheduling duties. You will gain experience in a dynamic retail environment with a focus on connectivity products and customer service.

Qualifications

• Experience in a supervisory or assistant manager role.
• Passion for technology and helping customers find connectivity solutions.
• Strong leadership and team motivation skills.
• Excellent communication, sales and problem-solving abilities.

Responsibilities

• Support the Store Manager in achieving and exceeding sales and service targets.
• Lead the team on the shop floor to deliver top-tier customer experiences.
• Be a product expert — advising on mobile plans, broadband packages, upgrades, and smart devices.
• Handle operational duties including scheduling, stock control, and cash handling.
• Drive individual and team performance through coaching, feedback, and support.
• Step up to lead the store in the Store Manager’s absence.
• Ensure all policies, procedures, and health & safety standards are upheld.

Skills

Supervisory experience

Leadership

Communication

Sales skills

Problem solving

Organized

Tools

POS systems

Stock control

Job description

Vodafone Luton The Mall is seeking an Assistant Store Manager for 40 hours/week at our partner store. You will support the Store Manager, lead a team of Retail Advisers, and drive store performance to deliver excellent customer experiences.

Salary £14.50 per hour, 40 hours per week, with weekend work and scheduling duties. You will gain experience in a dynamic retail environment with a focus on connectivity products and customer service.