Retail Assistant Manager (Holyhead Superstore)

Cancer Research UK; Wales; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading charitable organization in the United Kingdom seeks a motivated assistant shop manager to support the shop manager and team in maximizing income through effective management of staff, resources, and stock. Responsibilities include engaging with the community, organization of events, and maintaining compliance with policies. The role offers a competitive salary and benefits package, and flexibility to accommodate personal life.

Benefits

Generous retirement plan

Flexible leave allowance

Discounts on travel and technology

Gym membership

Confidential wellbeing support

Qualifications

• Experience in customer service roles.
• Ability to engage and inspire diverse teams.
• Experience working in a vibrant retail environment.

Responsibilities

• Support the shop manager and engage the team.
• Manage stock and maintain shop standards.
• Deputize for the shop manager when needed.
• Organize and deliver fundraising events.
• Ensure compliance with health and safety policies.

Skills

Customer service

Team leadership

Commercial awareness

Communication

Adaptability

Job description

We're looking for a motivated assistant shop manager to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. You'll also be surrounded by people who are as dedicated to beating cancer as you are.

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputising for the shop manager in their absence.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
  A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.
  We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
• Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.