Retail Assistant Manager (Holyhead Superstore)

Cancer Research UK (CRUK); Holyhead; On-site; GBP 25,000 - 30,000; Full time

Job summary

A charitable organization is seeking a Retail Assistant Manager for its Holyhead Superstore. The role involves supporting the shop manager with team guidance, stock management, and community engagement. Ideal candidates will have strong customer service skills and experience in vibrant environments. This is a full-time permanent position with a competitive salary and benefits package.

Benefits

Generous salary and benefits package

Flexible leave allowance

Discounts on travel and technology

Gym membership

Confidential wellbeing support

Qualifications

• Working knowledge of great customer service.
• Experience in a lively and vibrant environment.
• Ability to work effectively independently.

Responsibilities

• Support the shop manager to guide and engage staff.
• Manage stock and maintain shop standards.
• Deputise for the shop manager in their absence.

Skills

Great customer service

Experience in a lively environment

Adaptability

Commercial awareness

Relationship building

Flexibility

Job description

Retail Assistant Manager

£25,209- £29,432 plus benefits

Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Full time 37.5 hours per week
Location: Holyhead Superstore
Closing date: Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications

Internal title for this role is Assistant Shop Manager.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

What will I be doing?

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputising for the shop manager in their absence.
• There will be a varied amount of manual handling and physical activity required within the day‑to‑day duties of the role.

What are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility – our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please visit our website or contact us at [e-mail].

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We want to see every candidate performing at their best throughout the job application process, interview process and while at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact [e-mail] or 020 3469 8400 as soon as possible.

We are unable to recruit anyone below the age of 18, to protect young people from health & safety and safeguarding risks.