Retail Assistant Manager

Farmfoods; Havant; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

30 days holiday

Training and development

Staff discount 15%

Uniform provided

Life assurance

Pension

Staff benefits package

Virtual GP

Cinema tickets

Gym memberships

Days out and travel

Job summary

Farmfoods are a family business with ambition. You will work closely with the shop manager to run an efficient shop and provide excellent service to customers. You will coach and mentor a team of retail assistants, ensuring shop routines run smoothly while maintaining a safe, clean environment.

The role includes supporting recruitment, driving performance, and helping manage costs and payroll. DBS checks may be required and the position offers long-term career opportunities within Farmfoods.

Qualifications

• Friendly, positive, hardworking approach.
• Able to build strong working relationships.
• Some experience as a manager, team leader or supervisor.
• Must be able to complete basic DBS check (England/Wales) or Disclosure Scotland if hired.

Responsibilities

• Lead and develop your team of retail assistants through coaching, mentoring and feedback.
• Be accountable for the shop in the absence of the shop manager and ensure customers are looked after, deliveries are processed, and shop routines are completed to maintain a safe, clean, and tidy shop.
• Motivate and guide the team to control operational costs including shrinkage, waste and payroll.
• Support the shop manager with recruitment and induction of new team members.

Skills

People management

Coaching

Team leadership

Customer service

Job description

Work closely with the shop manager to run an efficient shop and provide a great service to our customers.

• Be responsible for the development of your team of retail assistants through coaching, mentoring and providing feedback.
• Be accountable for the shop in the absence of the shop manager and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop.
• Take responsibility for motivating and guiding your team to ensure the control of operational costs including shrinkage, waste and payroll.
• Support the shop manager with recruitment and induction of new team members.

You will need:

• A friendly, positive, hard working approach to work.
• To be a 'people person' who finds it easy to get on everyone and is able to build strong working relationships with the people you work with.
• To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
• Some experience as a manager, team leader or supervisor.
• To complete a Basic DBS check (England/Wales) or Disclosure Scotland check (Scotland) if hired for the advertised position which will be sent to you via email and confirm if you have any previous or unspent convictions. Your employment is subject to a satisfactory check.

More than just a job:

There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to shop and area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you.

A bit about us:

Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience.

Our assistant managers are important members of the shop management team providing support to a small team of retail assistants and ensuring that their shops run smoothly and efficiently to provide great service to our customer.

Contract information

Please note that for full time positions we will generally require you to be fully flexible in your availability for work throughout the week, including weekends.

Pay & benefits:

The salary offered for this position is between £31,449.60 - £32,648.16 per annum on a 43 hour contract.

In addition to your pay you will also benefit from:

• 30 days holiday each year.
• Great training and development opportunities.
• 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
• A smart uniform.
• Free life assurance.
• Workplace pension.
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.