Retail Assistant - Full Time

Farmfoods; Lochyside; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

30 days holiday each year

Training and development opportunities

15% staff discount

Smart uniform

Free life assurance

Workplace pension

Staff benefits package (virtual GP, 
d

Discounted services and products

Job summary

Farmfoods Fort William is recruiting a Retail Assistant for a permanent 39-hour, full-time role in our Fort William shop. You will work a variety of shifts, five days from seven each week, with flexibility to cover weekends as needed. Hourly pay varies by age (£10.95 for 16-20; £12.81 for 21+), plus a range of staff benefits.

You’ll be part of a friendly, busy team, helping customers, stocking shelves, and delivering fast service at the tills while keeping the shop clean and well-presented.

Qualifications

• Friendly, positive, hard working approach to work.
• Enjoy being busy with deliveries, till service, floor work, cleaning and stock rotation.
• Reliable as part of a small team; colleagues and customers depend on you.
• Shifts require some flexibility; rosters planned three weeks in advance.

Responsibilities

• Make customers feel welcome with a friendly smile and hello.
• Help customers find items they seek and provide fast, friendly till service.
• Pack and assist at the tills; leave a positive farewell.
• Handle stock during deliveries; place products into freezers and on shelves.
• Work with the team to keep the shop safe, clean and tidy.

Skills

Customer service

Cash handling

Stock management

Teamwork

Flexibility

Till service

Tools

POS system

Job description

We are looking to recruit a new retail assistant for our shop in Fort William/An Gearasdan, Highland. We offer a permanent 39 hour full time position working a variety of shifts, 5 days from 7 each week.

Please note that for full time positions we will generally require you to be fully flexible in your availability for work throughout the week, including weekends.

Pay & benefits: The amount that you will earn depends on your age:

• Ages 16-20 = £10.95 per hour
• Ages 21+ = £12.81 per hour

In addition to your pay you will also benefit from:

• 30 days holiday each year.
• Great training and development opportunities.
• 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
• A smart uniform.
• Free life assurance.
• Workplace pension
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

As one of our retail assistants you will:

• Make all of our customers feel welcome with a friendly smile and simple hello.
• Help customers find the items that they are looking for.
• Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye.
• Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.
• Work with the rest of your team to complete the daily and weekly routines that keep our shops safe, clean and tidy.

You will need:

• A friendly, positive, hard working approach to work.
• To enjoy being busy as there is always something to do. You’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, completing important cleaning and stock rotation routines and more!
• To be reliable as you will be an important part of a small team. Your colleagues and customers will depend upon to do your best on each shift and not let the team down.
• A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rota’s are planned three weeks in advance and your commitments outside of work will always be taken into consideration when planning your shifts.

More than just a job: If you decide to stick around then there are many opportunities for a career at Farmfoods. We have some great training programmes and always look to promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you.

A bit about us: Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.

Our Retail Assistants are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

Contract information:

Position: FTRA, Hours: 39, Days: 5