Retail Assistant – Flexible Hours, Training & Perks

Screwfix Direct Ltd.; Midsomer Norton; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Discounts (20% Screwfix/B&Q)

Healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, guide them to the right products, and ensure a smooth shopping experience within the store. You will support deliveries, stock upkeep, and order pick-ups as part of a collaborative team.

The role emphasizes excellent service, strong communication, and a positive, can-do attitude. A comprehensive training programme and varied shift patterns support a healthy work-life balance.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Great customer service

Strong communication

Team player

Willing to learn

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, guide them to the right products, and ensure a smooth shopping experience within the store. You will support deliveries, stock upkeep, and order pick-ups as part of a collaborative team.

The role emphasizes excellent service, strong communication, and a positive, can-do attitude. A comprehensive training programme and varied shift patterns support a healthy work-life balance.