Retail Assistant — Customer-First Service (Flexible Shifts)

TGJones; East Grinstead; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

In-store discounts

Employee discounts

Employee assistance programme

Flexible shifts

Company pension

Job summary

TGJones is seeking a Sales Assistant to help customers find the right products and share recommendations that enhance their purchases. You will welcome shoppers, ask questions to understand needs and provide friendly, efficient service, aiming to create a positive experience that encourages repeat visits.

You will contribute to a welcoming shop floor, maintain displays, and support colleagues to achieve sales goals while delivering great customer service every day.

Qualifications

• Attitude, enthusiasm and willingness to learn are valued.
• Customer-first approach to welcome and assist customers.
• Confidence to discuss products and offers with customers.

Responsibilities

• Welcome every customer with a friendly, helpful approach.
• Understand needs, ask questions and suggest relevant products or add-ons.
• Make shopping easy by helping customers find items and providing efficient service.
• Create reasons to return by delivering a consistently positive experience.
• Keep displays tidy and stocked to create an inviting store environment.
• Support teammates and share knowledge to achieve service and sales goals.

Skills

Customer-focused

Communication skills

Team player

Problem-solving

Job description

TGJones is seeking a Sales Assistant to help customers find the right products and share recommendations that enhance their purchases. You will welcome shoppers, ask questions to understand needs and provide friendly, efficient service, aiming to create a positive experience that encourages repeat visits.

You will contribute to a welcoming shop floor, maintain displays, and support colleagues to achieve sales goals while delivering great customer service every day.