Retail Assistant (casual)

Ashton Gate; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A sports and entertainment venue is looking for a Casual Retail Assistant to join the Retail Team. This position involves helping customers, processing transactions, and maintaining store standards during matchdays and events. Ideal candidates should have customer service skills and be flexible to work during busy periods. No prior retail experience is required but is preferred.

Qualifications

• At least 1 year of experience in retail or a customer-facing role.
• Honest and ambitious with a collaborative spirit.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Approaching and helping customers on the shop floor.
• Serving customers on tills and processing transactions.
• Maintaining store standards for stock display and cleanliness.

Skills

Customer service skills

Ability to upsell

Flexibility

Job description

Ashton Gate Stadium is a unique sports and entertainment business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown’s sporting group of companies which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball and each of their respective community charities.

Who We Are Looking For

Are you honest, ambitious and looking for a collaborative team within a progressive company to be part of?

We’d like you to join our hardworking Retail Team as a Casual Retail Assistant, boosting the team on matchdays across all our sports and teams and large events where the shop requires extra support. We’d love to hear from you if you’re a sports fan, but please note that you would be expected to work most home fixtures, as this is when we are at our busiest. There may also be shifts available during weekdays so flexibility would be great.

Our team works in a very fast paced environment, so if you love being busy, this is the role for you!

Whilst retail experience isn’t necessary, we are ideally looking for someone who has at least a year working within retail, or alternatively within a customer facing environment.

What will you be doing?

• Approaching and helping customers on the shop floor, using the opportunity to delight our fans and upsell appropriate products.
• Serving customers on our tills – processing card transactions, and ensuring a pleasant final customer experience with us as they leave the shop.
• Preparing for matchdays – taking in and processing deliveries.
• Replenishing shop floor stock in a safe and efficient way.
• Maintaining our Store Standards with stock display and cleanliness.
• Assisting with e-commerce fulfilment as required.

Rate of Pay

Minimum wage

Equal Opportunities

We are committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Safeguarding

We are committed to safeguarding the welfare of children and young people and expects all employees and workers to endorse this commitment.