Retail Assistant (Athlete) - Temp - PT 8H - Birmingham Outlet Resorts World

Nike; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Salary growth

Monthly bonus

Employee discounts

Pension & share

Career development

Leadership training

DEI culture

Uniform provided

Sports activities

Job summary

Nike in Birmingham is hiring a Retail Associate (Athlete) to deliver the Just Do It experience in a fast-paced store. You’ll guide shoppers, share product knowledge and help them move, dream and dare with confidence.

Expect flexible hours, 40 hours per week for full-time roles and shifts that may include early mornings, evenings, weekends and holidays. You’ll join a team that values energy, service, and inclusion while pursuing personal and store growth.

Qualifications

• Flexible with retail hours, including weekends and holidays.
• Physical ability to stand for long periods.
• Legal right to work in the UK from start date.

Responsibilities

• Provide exceptional customer service and guide customers to products.
• Maintain store standards and product knowledge.
• Hit sales goals and contribute to a high-energy environment.
• Collaborate with teammates to ensure smooth store operations.

Skills

Customer service

Communication

Team collaboration

Job description

Lace Up as a Nike Retail Associate / Athlete

As a Nike Retail Associate - known as Athletes - you bring the “Just Do It” mindset to life. You serve like a pro to help our consumers discover the product that inspires them - from living rooms to locker rooms - to move, dream, and dare. You’re in the store building brand trust and loyalty, but you don’t do it alone. We play in a fast-paced, high traffic environment, across store zones and consumer needs, but there’s no ego. We’re one team, showing up with optimism and hunger for the collective win. The goal is to serve our consumer and provide them with the ultimate Nike store experience. Are you up for it?

Committing to your hours of availability and maintaining flexibility within those hours is a core component of retail employment. Standard shifts are generally scheduled between 5:00 AM and 11:00 PM of the store's timezone. Overnight positions may work shifts between 9:00 PM and 7:00 AM of the store's timezone. Specific schedules will vary by location, season, and business demands. Shifts are scheduled based on store needs and your employment type. Managers will make every effort to schedule shifts within your provided availability, though business needs may occasionally require additional or different availability. In markets where applicable, scheduling practices will reflect local legal requirements, including guaranteed hours and reasonable shift notice.

Retail Expected Hours

• Full Time: 40 hours/week
• Part Time: 8-38 hours/week

Be Rewarded for a Job Well Done

• Attractive salary that evolves with the market and experience.
• Opportunity of receiving monthly bonus payments.
• Attractive online and in-store employee discounts.
• Attractive Benefits Package, Pension & Share scheme.
• Exciting development and career opportunities.
• Regular training on leadership, sales and products.
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
• Staff dress to represent NIKE and foster our team spirit.
• Access to sports activities.
• Opportunities to participate in unique NIKE moments

Information about benefits can be found here.

Relocation support is not available for this role.

Who We’re Looking For

• You lead with service. You understand and obsess the consumer’s needs, then guide them to the gear that elevates their performance.
• You fuel the day’s momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose.
• You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported.
• You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Qualifications

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
• Physical requirements may include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time.
• You must be legally authorized to work in the UK by the proposed employment start date. NIKE is unable to provide immigration sponsorship for this role.