Retail Assistant (Athlete) Full-time - 40 hrs - ICON

Nike; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global sports brand is seeking a full-time Retail Assistant in Greater London. This role requires providing exceptional customer service, assisting in training new employees, and supporting various store departments. The ideal candidate will have retail experience and strong communication skills. This position offers a competitive compensation package, performance-based bonuses, and generous discounts. Candidates must be flexible with their schedules, including evenings and weekends, to meet departmental needs.

Benefits

Competitive compensation and benefits

Monthly performance-based bonus

Diversity, Equity & Inclusion focus

Employee discounts

New NIKE outfit for sales floor

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours.

Responsibilities

• Provide exceptional consumer service and product knowledge.
• Assist in training new employees.
• Support store departments and recommend products.
• Create a bond between online and offline sales.

Skills

Customer service experience

Effective communication

Collaborative teamwork

Product sales techniques

Flexible scheduling

Job description

NikeICON is looking for the next full- time (40 hours)Retail Assistant to join our team and provide world-class service to the consumer:

What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• 40 HOURS PER WEEK - This role will commence in early January 2026.
• Must be available a minimum 3 nights a week 5-9pm and be available to work both Saturday & Sunday

Apply now online (it is recommended that you indicate your availability in your resume!).

We are waiting for you!